Do I have to pay for postage?

More Frequently Asked Questions

For retail customers, dog bandanas are shipped to any mainland UK address for FREE.

For wholesale orders, we ask you to cover the cost of postage.  We do not make any profit on the postage element of your order, we simply pass on the cost.  The cost of postage will depend on the value of the order, the dimensions, and the weight of the parcel.  We encourage you to pay for a postal service that includes appropriate insurance for loss.  This is often a Royal Mail Special Delivery service or a courier service with added insurance.  This means that in the event of loss or damage you are able to make a claim.  If you choose to opt for a cheaper postal service without appropriate insurance we cannot be held responsible for loss or damage and we will not be able to provide a refund or replacement products.  

See more information on our Delivery and Returns page

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